To become a telephone triage nurse, you’ll need a firm grasp of current medical science and technology. Telehealth and at-home nursing services are a relatively new working environment for most companies with varying degrees of employee oversight and interaction requirements. Regardless of this, they must make appropriate decisions based only on talking with the patient—which can prove to be quite difficult. As a Triage Nurse your challenging duty is to medically assess the patients’ illnesses and symptoms to determine which patients need immediate attention from the … Many countries are still working with broadband or dial-up connections that can be too unreliable for telehealth work. Nurses are trained to assess patients from the moment they lay eyes on them. This process includes gaining an associate or bachelor’s degree in nursing. Telephone triage nurses … And that for me, is becoming a Triage Nurse. According to the U.S. Bureau of Labor Statistics, the nursing profession is predicted to grow by 22 percent by 2018. Instead, these days, telephone triage nursing professionals seeking some form of certification are advised to acquire certification as an ambulatory care nurse. This helps to eliminate overcrowding and reduce long wait times in emergency medical facilities. For instance, someone that has earned an Associate’s degree in medicine might want to get some work experience as a triage nurse while getting their Bachelor’s and Master’s degree in medicine en route to a career as a physician. At IntellaTriage, our mission is to act as an extension of each client by using a tailored approach to deliver compassionate, around-the-clock care through the clinical expertise of our virtual registered nurses. You can earn a nursing degree in just two to three years … There are three educational paths you can pursue to become a triage nurse. Bedside experience is also necessary as you’ll need a minimum of two years in bedside nursing to qualify as a triage nurse. Triage is a critical assessment process performed by a registered nurse or nurse practitioner with a minimum of one-year of emergency nursing experience, as well as appropriate additional credentials and education that may include certification in emergency nursing … We have more than a decade of experience providing nurse triage calls and our focus continues to be on providing the highest level of care for clients, no matter the time of day. Once you attain a formal degree, you can sit for the NCLEX-RN licensing exam. This couldn't be further from the truth, as working as a telephone triage nurse can be extremely challenging. They are extremely helpful in reducing patient care loads for physicians while helping patients avoid potentially high co-pays for doctor or emergency room visits. Your employer should provide you with the necessary training in order to help you to become a Dental Triage Nurse… This process includes gaining an associate or bachelor’s degree in nursing. We use cookies to ensure that we give you the best experience on our website. Many states participate in the Nurse Licensure Compact, which allows the nurse to provide care in all participating states without obtaining additional licensing. Our approach has revolutionized the world of after-hours triage. Telephone triage can be challenging, but a strong nurse’s critical thinking and decision-making can overcome the challenges of not being able to lay eyes on a patient. Patients who should immediately hang up and call 911. Appropriate internet speeds can be a challenge living overseas. IntellaTriage provides high quality nurse triage services at any time of day. Other necessary skills include the ability to think on your feet and to respond quickly. In order to be qualified to be a triage nurse, you will have to be a registered nurse with current licensure. After-hours care shouldn’t be an afterthought. While protocols are helpful, nothing beats a nurse's sharp assessment skills and clinical experience. This usually requires two years of education, culminating in an … Although the … Complete an RN program. More healthcare providers and patients are turning to telehealth during the COVID-19 pandemic. Patients are calling for help because of a healthcare situation that may change even as you are speaking with them. Home / Nursing Careers & Specialties / Telephone Triage Nurse. Patients who can be treated at home with basic home care instructions. The nurse will offer medical advice in accordance with these protocols while assessing symptoms and will also answer the patient’s questions and offer health education, to enable the patients to manage their own symptoms when appropriate. In addition, rural patients may have challenges traveling to their provider’s office to be seen for non-preventive medical care. This field is for validation purposes and should be left unchanged. In situations where a patient does not have a regular doctor, a telephone triage nurse will need to refer them to the appropriate local doctors in their region. By partnering with us, healthcare providers reduce nurse burnout and improve patient experience. Triage is a matter of discerning whether the patient’s injury, illness, or medical condition is life threatening, whether they need to be seen by a physician or at a medical facility, or whether they can be provided medical care over the phone. Employers may also expect experience or certification … Triage nurses are qualified as registered nurses (RNs), therefore you will need to attain... 2. The most common place you will find telephone triage nurses employed is at dedicated telephone triage service centers. To become a triage nurse, you should first attend a qualified college or university to receive a degree in nursing and become an RN. Patients who should be seen in the nearest Emergency Room. A significant part of a head to toe assessment is the initial presentation - what the patient looks like at first glance. The patient may answer all the questions in which home care advice might be indicated, but a nurse's clinical judgment can override a protocol to recommend an ER visit. When a patient calls for medical assistance, it is critical that they receive quality information appropriate for their condition and their circumstances. As of today, you can undergo clinical training and gain sufficient experience, after which you can enroll in an emergency nursing triage training program, which is approved by the … We've determined that 39.6% of telephone triage nurses have a bachelor's … With an after-hours nurse triage service, you can be there for your patients 24 hours a day, 7 days a week. Once this has been achieved, prospective TTNs will need to sit for and pass the NCLEX-RN (Nursing Council Licensure Examination). You will need Triage nurses will need to the proper training to become eligible to become a Registered Nurse (RN). A nurse can check for mottling or cyanosis, and deduce there may be a respiratory or cardiac issue going on. 320 Seven Springs Way, Suite 300, Brentwood, TN 37027. Learning how to become a phone triage nurse can be an important step as you move forward in your healthcare career. There are different educational paths toward becoming an RN. Improve patient outcomes, close gaps in treatment, and reduce readmission by taking advantage of IntellaTriage’s patient engagement services. Nurses are trained to assess from the second they lay eyes on a patient. … The first step to becoming a nurse is getting a solid education, whether you hope to be a licensed practical or vocational nurse (LPN/LVN), registered nurse (RN), or administrator. Telephone triage nurses, or telehealth nurses, are nurses who assist and advise patients over the phone. Once … Companies hiring nurses for at-home telehealth positions require the nurse to have an active and unrestricted license in the state where the company resides or affiliates. This assessment leads the nurse towards a more specific line of questioning. Updated/Verified: Jan 14, 2021 | RegisteredNursing.org Staff Writers, Telephone Triage Nurse Salary & Employment, Helpful Organizations, Societies, and Agencies, Post-Master’s Certificate Nurse Practitioner, Advanced Practice Registered Nurse (APRN), American Academy of Ambulatory Care Nursing. As a telephone triage nurse, it is of paramount importance to possess both exceptional communication abilities and to be able to think on your feet and under pressure. Telephone triage nurses have a challenging job. Telephone triage nurses are trained to ask patients highly specific questions to accurately assess their case and refer them to an appropriate health care professional. If you're interested in becoming a telephone triage nurse, one of the first things to consider is how much education you need. Unlike traditional nurses, telephone triage nurses do not have the luxury of being able to physically exam the patients they're speaking to. Our solutions are tailored to the needs of each client, ensuring that your patients receive the highest quality of care, day or night. Triage nurses are Registered Nurses so you will need to pass the National Council Licensure Examination for Registered Nurses (NCLEX-RN). How to Become a Telephone Triage Nurse. IntellaTriage provides after-hours, nurse-based triage services for hospice, home health, and palliative care patients. Those that aren't familiar with the job might be inclined to think that it's a bit easier than traditional nursing. If you continue to use this site we will assume that you are ok with our policy. You can start your journey towards becoming a telephone triage nurse by earning a two-year Associate’s Degree in Nursing or a four-year Bachelor’s of Science in Nursing. Contact IntellaTriage today for more information about our essential phone triage services. Once upon a time, the National Certification Corporation offered a certification in telephone triage nursing. Telephone triage nurses have the ability to access patients' health information profiles and pertinent charts online, giving them the unique ability to assist their patients remotely. While asking pertinent questions, the nurse listens for shortness of breath, difficulty completing sentences, slurred speech and mental status changes. To become a triage nurse, you need a license to work as an RN or LPN. TTNs are especially useful for patients who must travel long distances to reach a medical facility and for those who must struggle to pay for medical services. A nurse triage program offers a 24/7 hotline that connects you directly with a registered nurse to assist with workplace injuries. Health problems aren’t restricted to a 9 to 5 workday. Being a good telephone triage nurse requires you to be committed to patient care and constantly be alert. Obtain a license to practice nursing in your state. Gather necessary information about each patient including things like age, weight, height, etc. Read about the numerous benefits that come with Society Insurance's nurse triage … An online RN to BSN from Campbellsville University can help you obtain the skills you … Patients who should go to an urgent care facility if symptoms do not improve within four hours. Telephone triage nurses may be able to find employment in their sub specialty field in a number of different settings. Steps to Becoming a Telephone Triage Nurse. At IntellaTriage, we understand the need for quality phone triage. While telephone triage nurses have access to electronic medical records, the difficulty lies in not being able to visualize the patient. The first step in becoming a phone triage nurse is to earn a nursing degree or diploma. Once a degree program has been completed, and the NCLEX-RN exam has been passed, you can apply to your state licensing agencies to become a registered nurse (RN). American Academy of Ambulatory Care Nursing. Nurses, especially experienced ones, often operate off “gut feelings “ - the nagging feeling that something isn’t right. Most people that go into a career as a triage nurse decide to do so primarily as a supplement for another career type. When we researched the most common majors for a Triage Nurse, we found that they most commonly earn Nursing degrees or Medical Assisting Services degrees. RegisteredNursing.org does not guarantee the accuracy or results of any of this information. First, they can perform an initial evaluation over the phone to determine what type of care they may … Experience in the emergency room or intensive care units can be quite helpful in understanding the environment of a triage situation for patients calling in for medical assistance. PLEASE NOTE: The contents of this website are for informational purposes only. Additional settings that telephone triage nurses may find employment in their sub-specialty include: Telephone triage nurses are strictly responsible for answering calls from patients to accurately assess their situation and respond accordingly. Every country has different requirements to become a phone triage nurse. We provide solutions tailored to the needs of your patients. To be eligible to take the examination, an individual must have a minimum of 2,000 hours of nursing experience in a clinical setting. Time zone differences between the nurse’s current living country and the telehealth employer is a significant consideration as well. Tips for New Triage Nurses. Here are a couple more articles you could find valuable for you: How To Become A Registered Nurse; How To Become A Neonatal Nurse; Neonatal Nurse … What is their skin tone? We know this and we try to make that smile hit our eyes. Is Telehealth Nursing an Option for American Nurses Living Abroad? It cannot be understated that those who pursue careers as telephone triage nurses should possess exceptional communication skills, along with the ability to think quickly while under pressure. Other degrees that we often see on … Do they appear in distress? How Do Telephone Triage Nurses Assess and Advise Patients? With an aging population, the number of patients who need virtual access to healthcare is also growing. Prospective telephone triage nurses must begin their educational journey at college or university where they must first earn either a four-year Bachelor's of Science in Nursing (BSN) or a two-year Associate's Degree in Nursing (ADN). IntellaTriage provides nurse-based triage services for physician groups, ACOs, health systems, and more. Our 24/7 service will improve your patient’s experience and reduce staff burnout. To become a triage nurse, you need a license to work as an RN or LPN. You must be able to remain calm and to assess the situation swiftly. Given the virtual nature of telehealth, the nurse must have access to high-speed internet, specialized software programs accessing the employer’s network, and possibly telephone service. To become a telephone triage nurse, you will first need to earn your nursing degree or diploma and pass the National Council Licensure Examination for Registered Nurses (NCLEX-RN). This presents a challenge when assessing over the phone. Nurses at all levels can work triage, but they must be registered nurses (RN). Triage nurses are Registered Nurses so you will need to pass the National Council Licensure Examination for Registered Nurses … Many companies have moved toward hiring telehealth nurses to meet their staffing needs - meaning the nurse can essentially work from anywhere. This can be challenging over the phone. For example, in … Excellent communication skills are essential. To become a telephone triage nurse, the first thing you need to do is earn your nursing degree or diploma. Therefore, I am reaching out to my Facebook friends, family and anyone else interested in helping me … A strong grasp of technology and an intense understanding of current medical science are also important skills. All trademarks are the property of their respective trademark holders. The first step in becoming a phone triage nurse is to earn a nursing degree or diploma. But more often than not, 10 … Becoming a triage nurse requires at least some education beforehand. An important skill for the nurse to have is to be able to determine the level of care needed as well as the urgency of that care. As a triage nurse, you're likely the first medical professional the scared patient and his loved ones see. A unique alternative nursing job, telephone triage nurse assists call-in patients in two primary ways. Good Listeners : Since the only information a triage nurse gets is verbal … There are essentially five dispositions for patients calling in for a healthcare concern: A phone triage nurse is a Registered Nurse who evaluates a patient’s medical symptoms during a telephone call. If you would like to work in nursing, but would prefer to be a specialist … I believe, the ultimate act in life is to save another life. They also assist doctors in reducing their patient load by remotely guiding patients with minor health problems to save an often-expensive visit to the physician's office. For example, if a patient calls in with a complaint of fatigue, the nurse might pick up on shortness of breath or a cough which could be indicative of a breathing or cardiac issue. Our experienced team members answer calls, direct patients to appropriate care, and dispense appropriate medical guidance at any time, day or night. 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