Will Nelnet sue me? Apple; Mac; iPad; iPhone; Watch; TV; Music; Support; Shopping Bag + Cancel App Store Preview. Nelnet is one of nine companies that service federal student loans by collecting and tracking payments. So how do we make money? We believe everyone should be able to make financial decisions with confidence. Here are some addresses and fax numbers for several of the larger servicers, as listed on their websites. Nelnet can deduct your payments automatically from your bank account. This system and equipment are subject to monitoring to ensure proper performance of applicable security features or procedures. Nelnet can help you temporarily stop making payments or reduce your payment amount if you qualify. Box 82561 California residents: Nelnet P.O. Or call 1-800-MY-APPLE. Each time you log in, select one image from the displayed images to help you recognize you are logging in to a secure Nelnet website, and then click Continue. You’ll be notified when this happens and you’ll manage payments with the new servicer. Please help us keep our site clean and safe by following our, Prevent identity theft, protect your credit, The difference between term and whole life insurance, How medical conditions affect your life insurance rate, Nelnet is one of nine companies that service federal student loans by collecting and tracking payments. Although Nelnet will not correct the late record on your credit report, unless you can show that they were at fault, you will be able to show a lender the actions you took to rectify the situation. 888.486.4722 Email. If a complaint doesn’t help, you can contact the Federal Student Aid Ombudsman Group. Use this tool to find out what might work for you. The document can be returned to: NelnetP.O. Changes will be posted on our website and become effective immediately. The Department of Education is planning to shift the student loan servicing landscape by signing new servicing contracts with five companies to eventually take over all loan servicing. If your Nelnet account number begins with an E, it is no longer necessary to email us to request a suspension in payments*. This may influence which products we write about and where and how the product appears on a page. Nelnet Keep copies of any letters, bills or emails about your account. P.O. Nelnet Servicers are there to help you, but they may offer choices that are best for the company, not the borrower. Student Loan Customer Service: What Your Servicer Can Do. This written release must include the borrower's signature, Nelnet account number (or Social Security number if necessary), and name of the authorized person or agency. Process monthly payments and extra payments. You’re here to find out how to remove Nelnet collections or late payments from your credit report. Pick the one that best fits your circumstances: Send payments for accounts beginning with "E" to: This helps you stay in good standing to avoid default. Really get to know your money and find cash you can put aside and grow. It also provides private student loans and refinancing. It is assigned by the DOE, so you have no say. But you’re not here to find out random facts about them. Complete all information on the. P.O. You can also get in touch with any of the loan servicer contact centers by calling 1-800-4-FED-AID. Attn: Claims Register for online access to your account. Nelnet Select "Complaint" from the topic menu. And while our site doesn’t feature every company or financial product available on the market, we’re proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward — and free. Message 15 of 88 0 Kudos Highlighted. Box 2970 This helps you stay in good standing to avoid default. P.O. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. When you enter sensitive information (such as a Social Security number), we encrypt the transmission of that information using secure socket layer technology (SSL). Box 2837 Portland, OR 97208-2837. Cancel. Box 82561 Lincoln, NE 68501-2561. We have adopted reasonable security procedures to help protect against loss, misuse, and unauthorized access to the information you provide to us. Anna Helhoski is a writer and NerdWallet's authority on student loans. Please provide detailed information about your request so we can assist you as efficiently as possible. Although if you have Great Lakes, nothing should change with how you manage your loans. When you’re ready to reach out, here’s how to get in touch: You can also reach out to a student loans nonprofit such as The Institute of Student Loan Advisors, which provides free dispute resolution. 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