Get legal advice Agree that one should never return the deposit until the tenancy has finished. If DPS satisfied with single claim, payment is made to landlord within 10 days. Tenant Obligations for the Return of the Deposit. Thanks for the replies. Would DPS return the deposit to the tenant if they asked for it, regardless of whether I refused, citing the 6-year court action limit? Hi Sam. My Deposits is an easy to understand government authorised and guaranteed tenant deposit protection scheme (DPS). Who should return the deposit. If you need the deposit money for a further letting, please ask for advice from your local Social Security Office. Any disputed amount should be held by DPS pending result of ADR or CC judgement. Agree the following with the tenant, preferably in writing: 1. You have your tenancy agreement stating that the deposit is protected by DPS. Contact the TDP scheme as soon as possible. Moving can be a hassle. 4 replies 13.3K views ... (I use DPS), but it is usual for the tenant to apply for release of the whole amount, or agree to whatever the LL has requested to keep. Getting your deposit back You can apply to your local county court if you think your landlord hasn’t used a TDP scheme when they should have. The reason I changed from the DPS to yourselves is because the DPS’s Dispute Resolution Service is very poor and inconsistent. You can use the protection scheme's free dispute resolution service if there's any disagreement about how much you get back. Normally, if there are no disputes at the end of the tenancy, DPS aim to return your deposit within 10 days, in practice its likley to be a little longer than that. We have had many questions from tenants, landlords and agents – please see our Covid-19 resource page for the latest information. Thanks for your reply. DPS deny all knowledge of the money. The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There may be a limit on the time you have to raise a dispute. Deposits paid before 6 April 2012. When there’s a disagreement over the repayment of a deposit, here’s some helpful info: You can also test your dispute resolution skills with our interactive case studies. It would seem that I have 6 years to make a claim before the playing field changes. Any non-disputed amount will be returned to T if they respond to DPS contact. LL then needs to do same from his end. This is done to indicate the deposit the tenant paid when he moved into the leased property, and / … The Landlord must return your deposit 10 days after the receipt of the benefit money. Any deposit dispute will be dealt with after this period. 2. Tnt has the money, no deposit protection issues. On their home page is a link to an article “The Tenant Fees Act and tenancy deposit cap” from there you can click “Download the Deposit Cap Calculator” which is a form the landlord can fill in to make a partial refund. The TDP scheme will refund your deposit if the dispute resolution service agrees. My Deposits DPS; Initial response to helpline calls: 32 seconds: 63 seconds: 45 seconds: Average number of days taken to resolve disputes: 11 days: 14 days: 22 days * average figures from MHCLG monthly statistics 31 March 2020 – 30 September 2020. Scottish deposit protection (4) Legislation (8) Property News (9) Adjudication (11) Government updates (13) Charity (17) DPS Fund (17) General (23) Advice (25) Updates (32) Top Tips (33) deposit protection (56) Tenants (62) Letting Agents (63) Landlords (76) Given (1) and (3) clearly L has failed to protect the deposit - and has certainly not given you the prescribed information. 2. Different time limits applied before this date. 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